Data Deletion Instructions

1. How do I submit a deletion request?

1. Email the address below with the subject “Suppliping - Data deletion request.”
2. Include enough information to locate the record, such as the relevant phone number or panel account email, and state which data you want deleted. Do not send your password, a Meta access token, or unnecessary identity documents.
3. The operator may request proportionate additional information to verify that the requester is the relevant person or an authorized representative.
4. A verified request will be resolved within the applicable legal time limits, and an update will be provided through the communication channel used.

2. Data that may be deleted in response to a request

• The panel administrator account, active sessions, and profile information directly associated with the account.
• Supplier/contact name, phone number, region, category, tags, notes, and communication consent records.
• Sending recipient snapshots, Meta message IDs, delivered, read, reply, and failure statuses, and reporting rows.
• Incoming message text, media IDs, sender information, and associated timestamps.
• Operational and audit records that can be directly linked to the data, when retaining them is no longer necessary for security.

Sending “DUR,” “İPTAL,” “IPTAL,” or “STOP” stops eligible future messages; this action alone is not a complete deletion request for all historical records.

3. Information that may be retained on a limited basis

The minimum information required for a legal obligation, the establishment or defense of a claim, fraud and security incident prevention, or accounting records may be retained for the relevant period. If such an exception applies, the data will not be used for another purpose and access will be restricted.

Copies present in backups at the time of deletion are kept inaccessible during the ordinary secure backup rotation period and removed in later backup cycles. Backups are not used to restore a deleted record to normal operation.

4. Data held by Meta/WhatsApp

These instructions apply to records controlled by the Suppliping operator. Meta/WhatsApp account and privacy tools may need to be used separately for data that Meta independently processes in its own systems. As part of the request, the operator will assess any required deletion or disconnection in Meta assets under its control.

5. Questions

You may ask about the scope or status of your request through the public contact channel below. This page is not an automated deletion endpoint; it explains a request process based on secure identity or authorization verification.